The customer books. You still have the last word.
A request holds the slot and waits for your yes. No stranger drops into your calendar, and no second person gets the same time — a request blocks the hour exactly as a confirmed appointment does.
Tap a slot — this is the view your staff work in, with the rules of the real system.
Three steps, and nothing is double-booked.
The customer picks a time
On your own page, on their phone, at eleven at night. They only ever see hours that are genuinely free.
The slot is held for you
From that second nobody else can take it — and you get a message that something is waiting.
You confirm or decline
One tap. The customer gets an e-mail with a calendar file, or the hour goes back into circulation.
A calendar only works if it knows what it must not offer.
Showing free hours is easy. Everything below is about the hours that are not free, and about the ones nobody thought of.
One calendar per person
Each member of staff has their own day off, their own lunch break and their own list of jobs they do. “Anyone” picks whoever is genuinely free.
Bank holidays are already in there
Bavarian public holidays, your closing day, Sundays: the system simply does not offer them. Nobody has to remember to block them.
Time between appointments
Each type of job carries its own buffer for clearing up and handover. The next customer is not booked onto the heels of the last one.
Two people, one slot, no clash
If two requests hit the same minute, the slot is checked again at the moment of writing. The second person is told straight away, not the next morning.
Confirmation with a calendar file
The customer gets an e-mail they can drop straight into their own calendar — and a link to cancel without ringing you.
Your page, your address
It runs under your own domain, in your colours. No portal logo, no commission per booking, no customer list that belongs to someone else.
What it brings you.
Not what the calendar can do — what changes about your day.
- Booking happens when you are asleep
- People arrange their week in the evening, not during your opening hours. Until now that meant a call the next morning — if they still remembered.
- Nobody drops into your calendar uninvited
- Every appointment still needs your yes. That is the difference between a booking tool and a stranger deciding how your Tuesday looks.
- The phone stops being a diary
- “Have you got something on Thursday?” stops interrupting the work at the counter, and stops depending on who happens to answer.
- No commission per customer
- Portals charge for putting your own customer back in front of you. This one costs the same whether you take five bookings a month or five hundred.
- The customer knows where they stand
- They can look up their own appointment at any time on their own link — and cancel it there, instead of not turning up.
- The addresses stay yours
- Names, phone numbers and history sit in your system, on a German server. Not in a portal that also sells to your competitor.
Built for my own shop, and running there.
This did not come from a product plan. I needed appointments for three members of staff with different days off, different breaks and different jobs, and I did not want to pay per booking for the privilege. So it exists, and it has been running on my own domain since July.
What it does not yet have is a queue of shops using it. You can try the live system yourself at the link above — it is the real one, not a copy for the website.
If your week looks like mine — several people, different hours, customers who ring at the worst possible moment — then this was written for exactly that.
How often does your phone ring just to move an appointment?
Tell me how your week is organised — how many people, which jobs, which hours. I will tell you what that looks like as a calendar, and what is better left on paper.